Lesson #7 of the 12 Lessons of Christmas: Under Promise. Over Deliver.
Back in an old client-facing role I had a few years ago, our Client Services team had a motto: Under Promise. Over Deliver. The idea was to set low expectations with your clients, so you will continually exceed their initial expectations.
This concept can be applied to all facets of life. Not only does it keep your whining clients at bay, it teaches you to learn to set the bar low for all sorts of parts of your life, especially dating. When what seems like Prince Charming living in Venice from OkCupid turns out to be an overweight slob living in the Valley, you won’t be so disappointed.